About

We've been too polite.

Two things have crept into British pub-going and most of us, being British, have done nothing about them:

  1. Service charge ambush. The card machine arrives with a tip already added, while the bar staff make eye contact and you pretend it's normal. It's not normal. A discretionary service charge can be removed by law in the UK.
  2. Half-pint mark-up. A half is, by definition, half a pint. Yet it sometimes costs more than half the pint's price. You're being charged a per-unit premium for ordering less.

Neither is illegal. Both rely on the British reflex of not making a fuss. Excuse Me is the fuss.

How it works

Be fair

We want behaviour to change, not feuds. Don't file revenge reports. Don't name staff. Stick to what actually happened. Disproportionate reports get hidden. Patterns get the spotlight.